Delete Your Data

Anyone who has an account with RentNear, or whose phone number or email address was used to sign in to RentNear (including sign-in codes sent over WhatsApp, SMS or email), can ask us to delete their personal data. RentNear is operated by Carelane Health Private Limited.

• •Send an email to support@rentnear.in with the subject "Delete my data".
• •Write from the email address registered on your RentNear account. If you signed up with a phone number only, include that phone number in the email.
• •Tell us which account you want deleted. You do not need to give a reason.

To protect you, we may ask you to confirm your identity (for example, by a one-time code sent to your registered phone number or email) before we act on the request.

When your request is verified, we delete or anonymise the personal data linked to your account, such as your name, profile details, contact details, saved addresses, uploaded photos and messages, unless we are required to keep it as explained below.

Some records must be kept for the period required by applicable Indian law, or to prevent fraud and resolve disputes. This can include tax invoices and payment records, records of past bookings and deposits, identity-verification records, and records connected to an open dispute, claim or investigation. These records are kept only for those purposes and only for as long as needed.

We aim to complete verified requests within 30 days. If a booking or payment is still open on your account, we may need to finish it first, and we will tell you if that applies.

For any question about this page or about how we handle your data, write to support@rentnear.in. You can also read our Privacy Policy at https://rentnear.in/privacy-policy.